The Briggs and Riley Story
It's the phrase Briggs and Riley uses to describe their "Simple as That" lifetime performance guarantee. But it also embodies the energy and philosophy that Brigg's tries to bring to every aspect of their business. They understand it's much more than luggage. "It's traveler's home on the road." "It's my travel partner." "It's my mobile support system." Those are some of the ways Briggs and Riley owners describe their luggage. That's why they're passionately focused on providing products that are exceptionally well designed and reliable.
Briggs and Riley understands that different travelers have different needs. That's why they offer a Briggs and Riley collection for every lifestyle. Their Transcend line brings relaxed functionality to active leisure travelers. Briggs and Riley's Verb line of business cases brings stylish versatility to tech-savvy professionals on the move. Briggs' BRX series is for the more adventurous among us who need the durability, pocketing, and sporty look for venturing to rugged destinations such as safari travel, rainforests, and trekking locations. The Briggs and Riley Baseline is the company's flagship collection and the premier series in America for frequent travelers. Built for the road warrior business traveler or for the discriminating traveler who wants the very best.
Travelers want lighter, stronger bags. Briggs and Riley responded with an ingenious new approach to frame configuration and material selection that reduces weight while increasing durability. They also want wrinkle-free packing. Briggs responded with their exclusive Outsider handle that is built outside of the bag making for more interior packing space and wrinkle-less clothing. They want quicker trips through security checkpoints so Briggs and Riley created SpeedThru, an easily accessible pocket that keeps personal items safely inside the bag.
Perhaps most importantly, Briggs and Riley offers the strongest guarantee in the luggage industry. Their title is as comprehensive as their warranty language: "Simple as that". 99% of the guarantees of competing brands have limits restricting warranties to defects in materials and workmanship, but not for when the airlines damages your bag. Briggs and Riley doesn't restrict their warranties to damage outside of airline damage. After-all, who usually does the damage to luggage? Airlines typically do. With Briggs and Riley their lifetime performance guarantee covers ordinary wear and tear and airline damage and is good on every bag Briggs makes.
Finally, you'll only find the company exclusively in specialty luggage stores and web sites such as PackingLight.com where customers are more discriminating and salespeople more knowledgeable. When customers buy one Briggs and Riley piece they usually buy more and recommend this ultra-durable line to their friends. In fact, Briggs and Riley is not only the toughest, best warrantied luggage, the company receives the best recommendations from the people who know luggage best, the frequent flyer.